For customers
Share the area, slab details, and current problem.
Customers should add photos, rough dimensions, slab count and size, whether slabs rock or have sunk, access, drainage issues, pointing needs, and whether old materials need removing.
Patio and paving
This branch is for patios, paving, paths, hard-standing, and loose slab repairs where materials, levels, base preparation, drainage, and return visits can change the job.
For customers
Customers should add photos, rough dimensions, slab count and size, whether slabs rock or have sunk, access, drainage issues, pointing needs, and whether old materials need removing.
For tradespersons
Installers need early detail on slab weight, narrow access, fall away from walls, base condition, bedding, cleanup, pointing, waste, helper needs, and whether a site visit is essential.
What it captures
New patios, paving, paths, loose slabs, rocking slabs, sunken slabs, cracked slabs, and missing pointing
Slab count and slab size, with large 900mm x 600mm slabs flagged for lifting, levelling, and helper risk
Narrow side access, material drop-off, wheelbarrow route, mixer or compactor space, parking, and waste removal
Fall away from house walls, water pooling, air bricks, thresholds, DPC context, and drainage correction needs
Existing base, mortar bed depth, pointing return visit, cleanup, hidden base conditions, and callback risk
Product shape
Patios should not be bundled into gardening maintenance, and patio repairs should not be priced as number of slabs times a simple labour rate.
Pointing, cleanup, material collection, helper time, and waste removal should be explicit quote items rather than assumed included.
Drainage problems beside a house wall should route into drainage-aware review before promising a surface-only repair.